Customers have privileges.
Whether you are a former, current, or future Rasterex customer, CAD Affiliates has excellent benefits to offer you. Read more about our offers below, and contact us to activate your benefits.
Customer Support
Current and Former Rasterex Software Users:
No matter who bought the Rasterex software, or how long ago, we can help. Fill out the contact form, or call/text or email us.
We can provide technical support, upgrades, license transfers, trade-in and customer loyalty discounts, and promotional offers.
US Sales and Support for Rasterex software products is provided by CAD Affiliates, Authorized Rasterex Distributor.
* If your attachment is not supported, please send us a direct email: support@cadaus.com
Sales and Support 8410 Highway 90A, Suite 120, Sugar Land, TX 77478 281.340.7515 (voice/text) Windows Desktop Products sales@cadaus.com | support@cadaus.com SDK for Developers sales@rasterexus.com
Customer Benefits
Loyalty Discount
Quarterly Promotions
Trade-in Allowances
You're accustomed to loyalty discounts. So, why not receive this benefit with your software? Current and returning customers can receive discounts on version upgrades and new licenses. Welcome back!
Trade-in Allowances
Quarterly Promotions
Trade-in Allowances
You invested money in your software, and you deserve to get some of it back. Trade-in allowances are not only available for legacy version Rasterex products, but also for competitive products that you are no longer using.
Quarterly Promotions
Quarterly Promotions
Quarterly Promotions
Join our e-news list to receive valuable information on quarterly promotions. Current customers are always entitled to the biggest discounts, but new and returning customers are eligible for special pricing.
Version Upgrades
License Management
Quarterly Promotions
If you are covered by Maintenance, version upgrades are available at no charge. Let your Maintenance expire? No problem. We can still get you up and running on your new machine, whether it's a new operating system or a new version CAD software.
Live Support
License Management
License Management
Customers talk with a real person in the US who knows and understands the product, and knows that you need to get back to work. If the problem cannot be solved locally and quickly, the issue will be immediately escalated to Rasterex. We are just outside Houston, Texas, and we are here to help.
License Management
License Management
License Management
Get a new PC? Need to work from home? Need a short-term license to get a project finished? Not even sure what licenses you already have? No problem. Let our experienced professional administrative staff manage your licenses so that you can get the most out of your Rasterex software products.
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